Frequently Asked Questions

Here are some basic answers. If you have more questions please contact us!

Amazon Image FAQs

What I will need to provide?

You will require to provide your listing link (if active). Your product images, brand logo, and details about your product. Some reference product infographic images or listings image editing that you liked and want something very similar.

What kind of product photos I will need to provide?

You will need to provide your product photos from various angles on a clear background.

How does it work?

1. Our process is simple, we will first work on your provided requirements.

 

2. Provide you with a draft image.

 

3. Work around your feedback to improve the draft.

 

4. Once the design is finalized by you, we will send you all finalized images and source files (upon request only).

How much time will it take to complete my project?

We usually take 3 days maximum but sometimes 4-5 days depend on project.

I don't have product photos, what should I do?

If you don’t have your own photography photos then you can send us some competitor links who has exact same. product photos. Or, you can take photos of the product by your cell-phone camera on a clear background with ample lighting. 

How many revisions do I get?

We ensure your 100% satisfaction. So we are offering unlimited revision!

What files do I get?

Final deliverables will be in jpeg format and in compliance with all Amazon requirements. Editable source files are available upon request.

What kind of source files I will get?

If you have requested source files, you will get editable files in PSD format. Any sort of image editing will be done in PSD and that PSD will be linked to an Ai file which will have the text and design elements.

Do you do product photography?

No, we are sorry! we don’t do product photography. We can work with your provided product photos to design product infographic, image editing and lifestyle images.

What kind of stock images do you use?

We use stock images with the creative-common license which are free and completely safe to use. You will have peace of mind with the stock images used for your listing images.

Do you provide 3D renders?

Yes, we do 3D rendering service as well. But its depend on product type and complexity.  

Are my product photos and listing images safe with you?

Yes, your product photos and listing images are safe with us. We will not distribute or reuse your product photos or listing images that we have designed. We are only subjective to use our designed listing images for our portfolio.

Amazon A+ Content FAQs

What Information I will need to provide?

You will require to provide your listing link (if active), all the product images that you have, a brief explaining the finalized layout for your EBC or A+ listing so we can design the images accordingly. Please note that you should have a finalized layout/template of modules while you contacting us.

How does It work?

1. The process is simple, we will first work on your provided requirements.

 

2. Provide you with a draft work around your feedback to improve the draft and

 

 

3. Once the design is finalized, we will send you all finalized images.

How many revisions do I get?

We ensure your 100% satisfaction. So we are offering unlimited revision!

What will happens if amazon does not approve the EBC?

This can happen sometimes, but do not worry. I will work with you to make the necessary changes suggested by Amazon to get it approved in right way!

I have products with variation. Will the price be same?

The price could change depending on your specific needs. For any product with variation, please message me so we can discuss the price and come up with the best solution for you.

I have not registered my product as a brand. Do I have to do that before ordering your service?

Yes, you will need to register the brand before ordering our service. If this is not completed prior, I can still create the EBC, but will not be able to help you submit it to Amazon.

Amazon Seller Logo FAQs

How to get started?

Contact us through my contact form and provide me flowing these information: industry, name, tagline, etc and design preferences such as color and examples of other amazon seller logo you like. The brief is the most crucial step of the entire process as all my future work will be based on it.

What are unlimited modifications?

The unlimited modification feature applies to 1 or more of the included number of designs. It guarantees as many modifications until perfection is achieved. However it does not cover starting over from scratch with completely new designs. It only applies to the included designs in the pack.

What is the social media kit?

The social Media Kit covers perfectly scaled profile images for the main social media platforms. This images are tweaked to look amazing on phone or computer screens and they will fit perfectly within the social media platforms that you need.

What file types are included?

The logo delivery will include: .ai .eps .jpg .png .psd .pdf .3D Mockup.

Do you do mascot logo designs ?

Unfortunately NO. We do not do Complex Mascot Logo Designs. but Silhouette Style Character Logos are Fine for me.

What if I have my own idea for the logo design?

Any ideas or requests for your future amazon seller logo design you may indicate in your logo request, Please be as specific as possible.

Can you redo my existing logo design?

Yes. Please provide us the latest version of your amazon seller logo design, and mention it in your logo request.

What is a vector file?

Vector files are high resolution and high resolution files, you can resize, best for Printing. it is actual design file with all text converted to outlines.

Amazon Thank You Cards FAQs

I'm new to this and I have no idea where to start, can you assist?

No worries! We have worked on thousands of amazon thank you cards design projects and we always do our best to answer any questions you may have! Please contact us through email at rohan@amzgraphic.com. 

What do you need from me to start the product insert design project?

We will need the following details for making your amazon product insert card:

 

 

1. Exact size or dielines template

 

 

2. Folding or flat style

 

 

3. Double sided or single side design

 

 

4. Content descriptions (For the insert, we have standard copy you can alter.)

 

 

5. Any images you want on the insert like product image, QR code etc.

How does it work?

1. Our process is simple, we will first work on your provided requirements.

 

2. Provide you with a draft image.

 

3. Work around your feedback to improve the draft.

 

4. Once the design is finalized by you, we will send you all finalized images and source files (upon request only).

How much time does it take to get the initial concept or draft?

We usually provide the first draft before the expected delivery time (usually between 48-72 hours).

How many revisions do I get?

We ensure your 100% satisfaction. So we are offering unlimited revision!

Product Packaging Design FAQs

What do you need from me to start the product packaging design?

We will need the following details for making your amazon product packaging design:

 

1. Exact size or dielines template

 

2. Your brand logo 

 

3. Preference colors style

 

4. Content descriptions

 

 

5. Any images you want on the insert like product image, QR code etc.

How does it work?

1. Our process is simple, we will first work on your provided requirements.

 

2. Provide you with a draft image.

 

3. Work around your feedback to improve the draft.

 

4. Once the design is finalized by you, we will send you all finalized images and source files (upon request only).

How much time does it take to get the initial concept or draft?

We usually provide the first draft before the expected delivery time (usually between 48-72 hours).

How many revisions do I get?

We ensure your 100% satisfaction. So we are offering unlimited revision!

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